Service Process
Pre-service
We will help you confirm the model of our machine according to your offered information. You are very welcome to see our machine how to work in the factory before you place an order with us.
After sales
Installation Service We will provide English training videos and user manuals for machine installation, operation, maintenance and troubleshooting, as well as technical guidance via e-mail, phone or wechat when you encounter installation, use or adjustment problems. If necessary, we can send technicians to customer's factory for installation and pre-running of the machine. (Customers need to pay the relevant fees) Training Service Professional guidance and training to ensure the normal operation. Our technician is available to your factory and offer training of how to use our machines. As well, you may send your technician to our company to learn how to operate machines.
Customization Process
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Inquiry & Order
Quantity, cleaning area, usage scenarios, quotation based on demand.
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Audit
Reception,browse the production line.
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Signing The Contract
Services, terms, delivery time.
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Delivery
Order production, inspection, return customer confirmation, delivery.
OEM/ODM Advantage
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Design Team
Professional design team, rapid output of design drafts.
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R & D Team
Professional R&D team, developing products that satisfy customers.
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After-Sales Service Team
Professional after-sales service team, providing one-on-one product operation training and maintenance guidance
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Fast Delivery
Spray has a complete production and delivery management system with fast production and fast delivery.
OEM/ODM Process
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01. Product requirements confirmation
Communicate with customers to understand their needs and requirements, including product functions, specifications, performance, etc.
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02.Design and development
According to the needs and requirements of customers, design and develop floor washing machine products that meet their requirements. This includes appearance design, circuit design, structural design, etc.
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03.Multi-Factor Authentication
Our company has established a series of management system.
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04. Price Negotiation And Contract Signing
After sample confirmation, conduct price negotiation with the customer and finally reach an agreement. After that, sign the OEM/ODM contract to clarify the rights, responsibilities and cooperation details of both parties.
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05.Production And Quality Inspection
According to the signed contract, mass production of will be carried out. During the production process, quality inspection and quality control are carried out to ensure that the quality of the products meets the standards.
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06. Packaging And Delivery
After production is completed, the products are packaged and arranged for shipment to customers. Packaging is usually customized according to customer's requirements.
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07.After-Sales Service
Provide after-sales services, including product installation guidance, maintenance, technical support and other services. Ensure that customers can receive timely support and assistance during use.
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